Diversified Distributors provides fluid maintenance products & services to the automotive service industry. They are a small company, with a big business to maintain. Operating quickly and efficiently is critical to maintaining their daily business and keeping costs in line.
J. Harte Associates was given the opportunity to serve as an IT source and help Diversified Distributors’ team of 15 employees streamline their hardware and software, enabling them to operate with the same advantages of a larger company at a fraction of the cost.
The staff at J. Harte Associates presented solutions, including a fully automated ordering and equipment tracking program, which has saved Diversified Distributors both time and money. They helped Diversified Distributors with their migration into Microsoft Dynamics for billing, accounting, and ordering, and provided networking for the printers so that Microsoft Dynamics could be utilized to it’s full capacity.
J. Harte Associates also handled the integration with Diversified Distributors’ previous internet provider to migrate e-mails and move Diversified Distributors into Microsoft Online Services. This gave the employees at Diversified Distributors the advantages of a company-wide calendar, and access to their e-mails from anywhere, without requiring them to invest in a server. The move to Microsoft Online Services proved to be an efficient, affordable solution, which gave Diversified Distributors increased capabilities and helped them to streamline their workflow.
In addition to the maintenance program J. Harte Associates provides, they also manage and maintain daily backups for Diversified Distributors. These backups are monitored 24/7, and supported by generators in the event of a power failure. This backup program insures that Diversified Distributors’ critical information stays safe and secure at all times.